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General conditions for hiring vehicles:

  • Pick up and return of the vehicle only in our authorised offices.

  • You must return the vehicle with the same kind and amount of petrol in the tank as when you picked it up.

  • Our rates include:
     - all taxes: IGIC (Canary Island VAT)
     - unlimited mileage
     - collision and theft insurance
     - no additional cost for a second driver
     - no cancellation charge

  • The driver must be in possession of a driving licence valid for Europe which must be at least two years old.

  • You must be at least 23 years old to be able to drive or hire a car from us.

  • Payment is by credit or debit card when you pick up your vehicle. We only accept bookings using this method. Online bookings are processed securely.

  • Insurance does not cover the following:
     - Damage to tyres or rims
     - Loss or damage to keys.
     - Punctures
     - Damage caused by reckless driving
     - Accidents caused when driving under the effects of alcohol or drugs

  • There is two hour courtesy margin for returning your vehicle. If you exceed this time you will be charged an extra day.

  • You can also contact us on our Customer Services phone numbers. Tel: (+34) 928 - 933 932 Email:

  • Child seats are free of charge for bookings made online.

  • Vehicles cannot be taken out of the original island.